Our Policy
Payment Terms and Additional Information
- We accept Cash, Check, VISA, MasterCard, Discover, and American Express.
- Free estimates and consultation.
- A 50% down payment is required upfront, and the final payment is due upon completion of the work.
- We offer free pickup and delivery up to 20 miles one way for all orders over $500.
- All checks returned due to insufficient funds are subject to a $20 NSF fee.
- Due to price fluctuations of materials and the discovery of additional required labor, prices are subject to increase by up to 10% without notice.
- We prefer to use our own fabric/leather. For customer-provided materials (C.O.M.), there is a $25.00 fee per yard for fabric and a $3.00 fee per square foot for leather.
- We do not take responsibility for misuse or mishandling of any materials brought in by the customer. We only guarantee the quality of our own materials and leather.
Terms and Conditions
- **Accuracy of Information:** The final estimate may vary if the customer provides inaccurate or incomplete information regarding the furniture or services required.
- **Changes to Scope:** If, during the work process, any changes are made to the original agreement (e.g., additional repairs, change in fabric choice), a revised estimate will be provided for approval before proceeding.
Additional Charges
- **Rush Fees:** If the customer requires expedited service, a rush fee may be added to the estimate.
- **Repair Fees:** If repairs are needed to the furniture frame or structural components, an additional charge will be included.
- **Fabric Overages:** If the fabric selected requires more material than originally estimated, the customer will be notified, and the cost of the additional fabric will be added to the final bill.